Invalid VAT ID

If you are currently located in Europe and receive an error message stating that your VAT ID is invalid, it is likely for one of the following reasons:

  • Your VAT ID is misspelled
  • Your VAT ID is invalid
  • The VIES API is unavailable.


To resolve the Invalid VAT ID error message

First, please check that your VAT ID is valid on the VAT Information Exchange System (VIES) of the European Commission.

  • My VAT ID is valid.
    Please reach out to and we'd be happy to look into this. 
  • My VAT ID is invalid. 
    If your VAT ID is not valid, please leave the VAT field blank to prevent receiving invalid VAT validation emails. 

I have a UK VAT number and my VAT ID is not accepted

As of January 1st, 2021, the UK is no longer part of the EU VAT regime. This means that UK VAT numbers (GB) are no longer accepted as a European VAT ID.