The website or account dashboard isn't working

If you are experiencing issues with the website, it may be time to clear your browser's cache and cookies. Here's how:

How to clear your cache & cookies

For macOS:

1. Open your internet browser, like Firefox or Chrome.

2. At the same time, press Command-Shift-Delete.

For Windows:

1. Open your internet browser, like Firefox or Chrome.

2. At the same time, press Ctrl-Shift-Delete.

Note: if this doesn't work for you, please check your browsers' support site for instructions. 

Still need help?

Please contact us at support@tinify.com and let us know what operating system and browser you are using and which version.